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Accessibility Statement

Last updated April 16, 2024

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Commitment to Accessibility

At Expeditions by Twelve, we are committed to making our website and our publishing services accessible to everyone, including individuals with disabilities. We believe in equal opportunity and access to our platform and strive to ensure that all authors and readers can fully participate in our services.

 

Measures to Support Accessibility

Expeditions by Twelve takes the following measures to ensure accessibility:

  • Standards Compliance: We aim to adhere to WCAG 2.1 AA standards as a guideline for making web content accessible.

  • Continuous Training: Our staff receives training on accessibility best practices.

  • User Feedback: We encourage users to provide feedback on accessibility issues they encounter.

 

Technical Specifications

Accessibility of Expeditions by Twelve relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML

  • WAI-ARIA

  • CSS

  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

 

Limitations and Alternatives

Despite our best efforts to ensure accessibility of Expeditions by Twelve, there may be some limitations. Please contact us if you observe an issue.

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Feedback Process

We welcome your feedback on the accessibility of Expeditions by Twelve. Please let us know if you encounter accessibility barriers:

We try to respond to feedback within 2-5 business days.

 

Compatibility with Browsers and Assistive Technology

Expeditions by Twelve is designed to be compatible with assistive technologies and the last two versions of major browsers.

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Assessment Approach

Expeditions by Twelve assessed the accessibility of our platform by the following approaches:

  • Self-evaluation

  • External auditing when necessary

 

Formal Complaints

We aim to respond to accessibility feedback promptly and to address the concerns raised. Should you find that your feedback has not been met with a satisfactory response, you can file a formal complaint through our customer service department, and we will use your input to improve our service.

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